Contact the trade desk

Talk to the New Zealand trade desk.

Whether you are a tour operator in London, an agent in Singapore or a MICE planner with a live programme in Queenstown, write to the desk that will operate it. Travelling clients can reach our operations desk around the clock.

New Zealand operations

Explera DMC New Zealand — programmes across both islands.

New Zealand (Ground Operations)

FIT, groups and MICE across the North Island and South Island

IATA 96215733 24/7 operations North & South Island
How to work with us

Four rules that get you a quotation fast.

We welcome enquiries from travel agents and tour operators worldwide. Work with us this way and our New Zealand desk can cost your programme without back-and-forth.

01

Send your full requirements

Travel dates, number of travellers (adults and children), hotel category, the places to cover, how the group will travel (coach, self-drive or campervan) and every service you need — to b2b@expleradmc.com. We cannot quote from a one-line request.

02

One enquiry, one fresh email

Start every new enquiry in a new email with a clear subject line, for example “NZ Group — 20 Pax — Feb 2027”. Please do not reply on an old thread: each file is tracked separately, and mixed threads delay your quotation.

03

Tell us your flexibility

Say whether dates, hotel category or routing can move. New Zealand peak periods — December to February and the ski season — fill early, and flexibility is what keeps a programme quotable.

04

Costed for your brief

We do not send rate sheets, blanket price lists or general promotions. Every proposal is costed by hand against your requirements, at net rates you mark up yourself.

Send your requirements How we work, in full
Get in touch

How to reach us.

WhatsApp — fastest+66 93 656 8090Trade desk messages, and 24/7 support for travelling clients
B2B emailb2b@expleradmc.comEnquiries, partnerships and supplier contracting — one new email per enquiry
Accounts & settlementsaccounts@expleradmc.comInvoices, payment confirmations and statements
RegistrationIATA 96215733International Air Transport Association — TIDS designator, verify before you partner
Emergency while travelling

A dedicated emergency contact is printed in every set of travel documents — your clients always have an Explera coordinator one call away, at any hour.

Send an enquiry

Enquiries, partnership questions, MICE briefs — all routed to the right desk.

B2B enquiries only

Enquiry received

The trade desk will reply to the email you gave. Urgent? Message +66 93 656 8090 on WhatsApp.

Hotels & activity partners

List your hotel or experience with Explera.

Are you a New Zealand hotel, lodge or activity & experience operator that wants to work with Explera's travel-trade partners? Send your property or product profile, net rates and contracting terms to the trade desk. Please put “Supplier contracting” in the subject line so your email reaches the contracting team.

Contracting desk b2b@expleradmc.com
Explera worldwide — every market desk

Registered entities — Thailand, Hong Kong & India.

Explera’s Thailand operating company is Explera DMC Co., Ltd., registered in Bangkok (DBD 0115553008378), alongside registered entities in Hong Kong and India. All commercial agreements and contracts are issued from our Hong Kong head office.

Assessing Explera as a company rather than as a supplier? The investor & company information page sets out the group structure, the trade registrations and where corporate enquiries go.

New Zealand

Explera DMC New Zealand
Glen Eden, Auckland
New Zealand
NZ company no.9454416
NZBN9429053913692
IRD149-524-444
GST149-524-444

Thailand

Explera DMC Co., Ltd.
“FOR YOU RESIDENCY” Room #201, 839
Si Lom Road (Soi 17), Silom
Bang Rak, Bangkok 10500
DBD0115553008378
TAT14/05119

Hong Kong Head office

Explera DMC Limited
Unit 1603, 16/F THE L. Plaza
367–375 Queen's Road Central
Sheung Wan, Hong Kong
HK CIN80454221

India

Explera Vacations Private Limited
S-021, Surat Diamond Bourse
Dream City, Khajod
Surat, India
IN CINU63030GJ2019PTC108425
GSTIN24AAFCE5092A1Z1
IATA96215733