# Contact Explera DMC New Zealand — talk to the trade desk. > Contact Explera DMC New Zealand on WhatsApp +66 93 656 8090 or b2b@explera.co.nz: travel trade and traveller enquiries. Source: https://www.explera.co.nz/contact-us/ Contact the trade desk Whether you are a tour operator in London, an agent in Singapore or a MICE planner with a live programme in Queenstown, write to the desk that will operate it. Travellers planning their own New Zealand trip can enquire with the same form, and travelling clients can reach our operations desk around the clock. ## How do I contact Explera DMC New Zealand? Email b2b@explera.co.nz, starting a new email for each enquiry, or message +66 93 656 8090 on WhatsApp, the fastest route. The desk answers travel agents, tour operators, MICE planners and travellers planning their own trip, and travelling clients reach operations around the clock. Last updated: 7 November 2026 ## Enquiry received Our desk will reply to the email you gave. Urgent? Message +66 93 656 8090 on WhatsApp. [While you wait: register on the B2B platform](https://b2b.expleradmc.com/web/signup) ## How to reach us. *Get in touch* WhatsApp — fastest +66 93 656 8090 Trade desk messages, and 24/7 support for travelling clients B2B email [b2b@explera.co.nz](mailto:b2b@explera.co.nz)Enquiries, partnerships and supplier contracting — one new email per enquiry Accounts & settlements [accounts@expleradmc.com](mailto:accounts@expleradmc.com)Invoices, payment confirmations and statements Registration IATA TIDS 96215733 International Air Transport Association — TIDS designator, verify before you partner Google Business Profile [Find us on Google](https://www.google.com/maps?cid=588726749071273803)Travelled with us? [Review Explera on Google](https://g.page/r/CUvvKezbkysIEBM/review) Emergency while travelling A dedicated emergency contact is printed in every set of travel documents — your clients always have an Explera coordinator one call away, at any hour. ## Explera DMC New Zealand — programmes across both islands. *New Zealand operations* ### New Zealand (Ground Operations) FIT, groups and MICE across the North Island and South Island IATA TIDS 96215733 24/7 operations North & South Island ## Four rules that get you a quotation fast. *How to work with us* We welcome enquiries from travel agents and tour operators worldwide. Work with us this way and our New Zealand desk can cost your programme without back-and-forth. ### Send your full requirements Travel dates, number of travellers (adults and children), hotel category, the places to cover, how the group will travel (coach, self-drive or campervan) and every service you need — to b2b@explera.co.nz. We cannot quote from a one-line request. ### One enquiry, one fresh email Start every new enquiry in a new email with a clear subject line, for example “NZ Group — 20 Pax — Feb 2027”. Please do not reply on an old thread: each file is tracked separately, and mixed threads delay your quotation. ### Tell us your flexibility Say whether dates, hotel category or routing can move. New Zealand peak periods — December to February and the ski season — fill early, and flexibility is what keeps a programme quotable. ### Costed for your brief We do not send rate sheets, blanket price lists or general promotions. Every proposal is costed by hand against your requirements, at net rates you mark up yourself, as one package price. We do not price each activity or transfer separately; on request we can split the quotation into hotels and land arrangements. [Request a quote](https://www.explera.co.nz/contact-us/#quote) [How we work, in full](https://www.explera.co.nz/how-we-work/) [How to choose a New Zealand DMC](https://www.explera.co.nz/top-new-zealand-dmc/) ## List your hotel or experience with Explera. *Hotels & activity partners* Are you a New Zealand hotel, lodge or activity & experience operator that wants to work with Explera's travel-trade partners? Send your property or product profile, net rates and contracting terms to the trade desk. **Please put “Supplier contracting” in the subject line so your email reaches the contracting team.** Contracting desk [b2b@explera.co.nz](mailto:b2b@explera.co.nz?subject=Supplier%20contracting) ## Registered entities — New Zealand, Thailand, Hong Kong & India. *Explera worldwide — every market desk* Explera DMC New Zealand is a registered New Zealand company (NZ company no. 9454416, NZBN 9429053913692). The group’s Thailand operating company is **Explera DMC Co., Ltd.**, registered in Bangkok (DBD 0115553008378), alongside registered entities in Hong Kong and India. All commercial agreements and contracts are issued from our Hong Kong head office. Assessing Explera as a company rather than as a supplier? The [investor & company information](https://www.explera.co.nz/investors/) page sets out the group structure, the trade registrations and where corporate enquiries go. Who we are and how we check what we publish: [about Explera DMC New Zealand](https://www.explera.co.nz/about/) · [editorial standards](https://www.explera.co.nz/editorial-standards/) ### New Zealand Explera DMC New Zealand Glen Eden, Auckland New Zealand NZ company no. 9454416 NZBN 9429053913692 IRD 149-524-444 GST 149-524-444 ### Thailand Explera DMC Co., Ltd. “FOR YOU RESIDENCY” Room #201, 839 Si Lom Road (Soi 17), Silom Bang Rak, Bangkok 10500 DBD 0115553008378 TAT 14/05119 ### Hong Kong Head office Explera DMC Limited Unit 1603, 16/F THE L. Plaza 367–375 Queen's Road Central Sheung Wan, Hong Kong HK CIN 80454221 ### India Explera Vacations Private Limited S-021, Surat Diamond Bourse Dream City, Khajod Surat, India IN CIN U63030GJ2019PTC108425 GSTIN 24AAFCE5092A1Z1 IATA TIDS 96215733